Mele’s Musings » consumers

Seniors Are Increasingly Active Online

May 12th, 2008

The conventional wisdom that digital is for the young is going out the window.  More than half of those ages 62 to 71 are online, and they are active.
 
photo: flickr.com

Article excerpt:  Is Granny gaming? More than one-third of US consumers born before 1946 use the Internet, according to Pew Internet and American Life Project data [...]

Consumers will register if there’s something in it for them, Forrester says

May 5th, 2008

If you want to get personal information from customers, or you want permission to contact them – you better offer them something of value.

picture: branchhome.com 
Article excerpt:  Online retailers face a dilemma: they value the customer information they obtain when shoppers register, but many consumers will abandon a sale if required to register. The solution, Forrester [...]

Reaching Today’s Multimedia, Multitasking Consumers

April 29th, 2008

Several recent studies have shown what we already know – that consumers multi-task and use multiple media.  Given this fact, what is the best way to reach consumers today? 

photo: flickr
Article excerpt:  There’s no question that the explosion of new media has disrupted media buying and left many consumer brand marketers scratching their heads as to [...]

On the Internet, It’s All About ‘My’

April 29th, 2008

Is “My” the “I” or “e” or “.com” when every company decided it needed to put these prefixes in front of their names and products to prove they were hip?
 
photo: imageshack.us
Article excerpt:  IT’S not you, it’s me. Actually, on the Internet, it’s “my.” The Web is awash in sites that begin with that most personal [...]

112 million U.S. adults have broadband at home, up 300% from 2002

April 29th, 2008

Have we reached the tipping point with home broadband?  For those consumers who are more affluent, we surely have.

photo: flickr.com

Article excerpt:  The percentage of U.S. households with broadband Internet connections has grown from 12% in 2002 to 49% today, and 112 million U.S. adults now have high-speed web access at home, according to a study [...]

Starbucks Gets Web 2.0 Religion, but Can It Convert Nonbelievers?

April 1st, 2008

I actually like what Starbucks is trying to do, but the key questions really swirl around whether or not they chose the right forum, and if the idea has any legs.

photo: nyc.metblogs.com
Article excerpt: New Blog, Social Networks Will Likely Reignite Debate If Move Is an Attempt to Empower Consumers or Advocate for the Brand. How [...]

How Much Choice Do Consumers Want?

March 21st, 2008

I’m a big believer that too much choice creates angst and inaction in consumers – but it seems that we are headed down a path of trying to create products that appeal to every single possible consumer segment.

Article excerpt:  It depends on the consumer. Product line extensions. New and improved flavors. Mass customization. Sometimes it [...]

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